Key facts
- Fall-detection claim, Galaxy's words: "Advanced Fall Detection", described as "Detects falls and sends alert for help immediately" (home cellular system with fall detection, checked 2026-09-06). No limitation or accuracy statement appears alongside it.
- Price: "From: $ 44.95 / month" for that system; the site advertises "Get 2 months free on all annual plans" (galaxymedicalalert.com, checked 2026-09-06). The currency is stated, not inferred: the site's footer reads "All prices are in Canadian funds" (galaxymedicalalert.com, checked 2026-09-06).
- Company address: 361 Joffre Place, Windsor, ON N8X 2T1 (galaxymedicalalert.com, checked 2026-09-06).
- Coverage: "Our network extends across Canada and the USA" (galaxymedicalalert.com, checked 2026-09-06).
- Not published: where the monitoring centre is, and where customer data is stored.
Attributes as published by the vendor
| Vendor | Galaxy Medical Alert Systems |
|---|---|
| Product | Home Cellular System with Fall Detection |
| Sensor type | Worn help button with automatic fall detection; cellular base console with two-way voice |
| Camera | No |
| Microphone | Yes — "ultra-sensitive microphone" in the console for two-way voice |
| Wearable | Yes — pendant, lanyard or wrist watch; the base console itself is not worn |
| Fall-detection claim (vendor's words) | "Advanced Fall Detection" / "Detects falls and sends alert for help immediately" — no accuracy or limitation statement published |
| Hosting country | Not publicly stated |
| Available in Canada | Yes — company in Windsor, Ontario; "Our network extends across Canada and the USA" |
| Pricing model | From $44.95 CAD/month for the home cellular system with fall detection; annual plans advertised as two months free |
| Vendor page | https://www.galaxymedicalalert.com/ |
| Version checked | Not publicly stated |
| Attributes checked | 2026-09-06 |
| Source | https://www.galaxymedicalalert.com/products/home-cellular-system-with-fall-detection |
Any row above reading “Not publicly stated” means we looked on the vendor’s own pages and did not find it stated. It is not a “no”, and nothing here is inferred.
Attributes
| Attribute | Value | Source | Checked |
|---|---|---|---|
| Sensor type | Worn button with fall detection + cellular console | galaxymedicalalert.com/products/home-cellular-system-with-fall-detection | 2026-09-06 |
| Camera | No | galaxymedicalalert.com | 2026-09-06 |
| Microphone | Yes — two-way voice console | galaxymedicalalert.com | 2026-09-06 |
| Wearable | Yes — pendant, lanyard or watch | galaxymedicalalert.com | 2026-09-06 |
| Fall-detection claim | "Detects falls and sends alert for help immediately" | galaxymedicalalert.com/products/home-cellular-system-with-fall-detection | 2026-09-06 |
| Hosting country | Not publicly stated | galaxymedicalalert.com | 2026-09-06 |
| Canada availability | Yes | galaxymedicalalert.com | 2026-09-06 |
| Pricing model | From $44.95 CAD/month | galaxymedicalalert.com/products/home-cellular-system-with-fall-detection | 2026-09-06 |
The product range
Galaxy lists two families. "In the home" is a cellular base unit, with or without fall detection, that works without a landline. "On the go" is a mobile unit or a wrist watch with GPS and fall detection, one variant adding Wi-Fi calling. The site also lists Essential, Essential Plus and Premier kits. All the alerting products depend on something being worn or carried; the console is the only stationary part, and it is a speakerphone rather than a sensor for the room.
How to read the claim
"Detects falls and sends alert for help immediately" is a flat statement with no qualifier. That is worth noticing, because a fall-detection accelerometer is a probabilistic thing: the vendors that publish more detail — Lifeline, for example — generally add that fall detection does not catch every fall. Galaxy publishes no sensitivity figure, no false-alarm rate and no limitation statement on the pages we checked, so there is nothing to evaluate. Ask them directly for a missed-fall figure before you rely on it.
Two further gaps matter for a Canadian buyer. The company is in Windsor and says its network covers Canada and the USA, but the pages we checked do not say which country answers the call, or which country stores the account and location data. If provincial privacy rules or a procurement requirement apply to you, ask before signing.
Frequently asked questions
Does Galaxy publish fall-detection accuracy?
No. The claim is "Detects falls and sends alert for help immediately", with no sensitivity, false-alarm rate or limitation statement on the pages we checked.
Is anything worn?
Yes. The alerting device is a pendant, lanyard or watch. The base console stays in the home and is not a room sensor.
Where is the data hosted?
Not publicly stated.
What does it cost?
From $44.95 CAD a month for the home cellular system with fall detection, with two months free advertised on annual plans.
Where WalledCare fits
WalledCare, made by the publisher of this directory, is a different kind of product: a camera-free millimetre-wave radar room sensor with nothing to wear and no monitoring centre. It reports presence, movement, prolonged stillness and prolonged inactivity in the room where they happen. It does not detect falls, does not measure breathing, and is not a medical device. Anyone who wants a button and a dispatched response wants a monitored service such as Galaxy's.
Sources
- Galaxy Medical Alert Systems home page, galaxymedicalalert.com — product range, Windsor address, "Our network extends across Canada and the USA", annual-plan promotion, and the footer statement "All prices are in Canadian funds". Checked 2026-09-06.
- Galaxy Medical Alert Systems, home cellular system with fall detection — fall-detection wording, the "From: $44.95 / month" price, and the "ultra-sensitive microphone". Checked 2026-09-06; re-fetched 2026-09-07 with the price and wording unchanged.